Top Shelf Services is independently owned and operated by John Stahfest, an experienced service technician. John grew up in New York but became a loyal Washington resident in 1997. John says, “Washington felt like home right away, and I haven’t wanted to leave ever since.”
After 14 years, John is still happily serving the Federal Way community, as well as South King and Pierce County. Over the years, he has built a reliable network that consists of both part distributors and other appliance repair technicians. He’s a local business owner who supports local businesses.
With access to three different local appliance part distributors, no part is too hard to find and most parts are delivered within one day. It’s because of these relationships that John can proudly offer a quick turnaround of services to get your appliance properly running again in no time at all.
As a member of the Federal Way community and a single dad to two boys, John has played an active role in coaching, directing, and officiating within the Federal Way baseball league. And when he’s not repairing washers and dryers, he’s hanging handrails for disabled veterans in his spare time.
John first learned to fix appliances during his 5-year service as an electrician in the Navy. After he finished his service, he started his career as a service technician with Maytag and has been fixing washers and dryers ever since. John has also worked for other major repair companies, including Sears, and he has experience repairing high-end appliances.
After working for name-brand repair companies, John realized he wanted to provide customers with a more personal experience. He wanted to be able to offer people better service at a reasonable price from an experienced, trustworthy technician. For John, it’s not just about fixing the appliance. It’s about providing a service that goes above and beyond the customer’s expectation, and that’s something he just couldn’t do while working with another company.
John has built Top Shelf Services around one thing: providing the best in customer service. He prides himself and his business on putting the customer first, no matter what. John’s satisfaction comes from making the customer happy at all costs. When it comes to repairs John says, “I treat every client’s home and appliances as if they were my own.”
When you call John at Top Shelf Services you will have a licensed, insured, and bonded service technician who is up-to-date on all the latest training. John has all the tools necessary for any major repair and will arrive in uniform at your front door. He also offers a 24-hour response time guarantee and a 2-hour service window based on your availability. With every completed repair, John is happy to waive the diagnosis fee and offer you a 90-day warranty on all parts and repairs completed.
Top Shelf Services is the Tacoma appliance repair service you can trust. If your washer or dryer isn’t running properly, call John at Top Shelf Services today.